Customer Service

At Eva USA, customer satisfaction is our top priority. We promise prompt and courteous customer service for a convenient, hassle-free shopping experience.
**** Contact us at or reach us at 213-747-1090

Shipping Hour

All orders received after 2 PM (PST) will be processed the following business day (Covid-19 Modified Store Hours)** We close at 4pm (PST) Monday-Friday. (Closed Saturdays)

Payment & Billing

EVA USA accepts the following forms of payment: Credit Card ONLY ( VISA / MasterCard )


EVA USA COLLECTION website: Ships via UPS Only . Standard shipping charges will apply to all orders. Shipments are sent out daily from Monday through Friday.

Shipping Choices

  • – Ground (3-7 days, determined by destination)
  • – 3 Day Select (delivery by end of day)
  • – 2nd Day Air (delivery by end of day)
  • – 2nd Day Air AM (delivery by 10:30 AM)
  • – Next Day Air Saver (delivery by 3 PM)
  • – Next Day Air (delivery by 10:30 AM)
  • – Next Day Air Early AM (delivery by 8:30 AM)